Managed IT Services in Akron

Choose Akron Managed Services With a 98% Client Retention Rate

Count on a team of professionals with over 100 years of combined technology experience.

Rest assured that your systems are secure thanks to our 24/7 IT network monitoring and 400+ dynamic alerts.

Spend less time waiting for a solution to your technical challenges since our average resolution time is 5-15 minutes.

Hear from a live IT support agent within an average of just 5 minutes when you call us by phone.

Enjoy immediate assistance through our customer portal, and when call volume is high, the average hold time is less than 5 minutes.

Request a Quote From Our Managed IT Services in Akron, OH

Hear What Our Clients Say About Our Business IT Services in Akron, OH

Take a closer look at how our managed services in Akron improve day-to-day business.

About Our Akron IT Services

NetOps Consulting delivers cost-saving IT services, cutting IT expenses by 20-25%. Trusted by 98% of clients, we offer secure, efficient operations. Book your free 60-minute consultation today!

Leading Businesses Trust our IT Managed Services in Akron, Ohio

How We Help

Top Benefits of Our Akron Managed IT Services

Lower Total Cost of Ownership (TCO)

We help you lower your IT expenses by 20%-25% through our managed services. Our approach optimizes your workforce, increases efficiency, and offers expert planning for future needs.

Fixed Pricing Model

Enjoy consistent, predictable costs with our fixed monthly pricing that covers all services without unexpected charges.

Stay in Control of Key Assets

With our IT support services in Akron, you retain full control over your IT assets and decision-making, staying informed at every stage with complete transparency and long-term security in place.

Managed IT Services in Akron

Featured IT Services in Akron

Explore our key information technology services that can help you meet your business goals.

Infrastructure Management

Let us manage your IT infrastructure and deliver integrated services that improve efficiency and performance.

Technical Support

Solve IT challenges quickly by relying on our expert team for continuous, gap-free technical support across all your systems.

Managed Security Services

Keep your IT systems secure with our customized cybersecurity strategies designed to prevent threats and support smooth workflows.

Cloud Services

Maximize your cloud performance and pay only for the resources you need to maintain your efficiency and flexibility.

IT Consulting

Leverage our technology solutions to drive growth with strategies tailored to meet your unique business needs.

Network Monitoring

Maintain peak performance with our 24/7 network monitoring, which addresses issues before they affect your business operations.

IT Assessments

Identify risks with our tailored IT assessments and receive actionable recommendations that modernize your infrastructure.

Vendor Management

Let us manage all IT-related vendor issues centrally with our services and remove that burden from your internal teams.

VoIP Solutions

Improve communication efficiency by integrating our VoIP solutions into your network for seamless, cost-effective operations.

Our Managed IT Services in Akron: Partnering With Your Business for Success

Our Akron IT Services Team’s Experience

26+
Unique clients across 70 different locations count on our managed IT services in Akron, Ohio
283
Different servers managed by our team across North America
2,706
Separate workstations monitored, managed, and protected by our experts
Akron Managed IT Services

Optimize All 7 Layers of Technology

Our Akron managed IT services can improve operational efficiency by 60%. This improvement is achievable when paired with a comprehensive and strategic approach.

That’s why NetOps Consulting works with all 7 layers of technology in the OSI model.

You can count on us to:

  1. Provide hardware support
  2. Offer configuration and maintenance of network bridges
  3. Manage IP addressing, routing protocols, and firewall settings
  4. Monitor and maintain reliable data transfer
  5. Oversee the establishment, management, and termination of communication sessions
  6. Provide encryption, compression, and translation services
  7. Maintain optimal performance of software and services
NetOps Consulting

Managed IT Services Akron, OH

FAQs About Our Managed IT Services in Akron, Ohio

What’s The Benefit of Managed IT Services When I Have In-House Staff?

Our Managed IT services in Akron complement in-house staff by handling time-consuming tasks like network monitoring, software updates, and security management. This allows internal teams to focus on strategic projects that align with business goals.

In fact, 49% of businesses that use managed IT services report that freeing up resources to focus on other activities is the main reason why they outsource their IT functions.

Is My Business Too Small For Managed IT Services?

Akron IT services can benefit businesses of all sizes by providing expertise and support that might be challenging to maintain internally.

However, if your business is very small, has limited reliance on technology, and no immediate plans to scale, a full range of services from a managed service provider might not be necessary. In such cases, Akron IT support or focusing on foundational technology could be a better fit until your needs expand.

I’m Currently With Another Provider, How Hard is it to Switch?

Switching to NetOps Consulting is straightforward. While your current provider’s offboarding process is beyond our control, we provide a smooth transition on our end.

You may encounter minor disruptions as we reboot systems to install new tools, but our established processes minimize the impact on your employees’ workflows.

Which Technology Assessments Do You Offer?

NetOps Consulting offers the following technology assessments.

  1. Full Technology Assessment: We evaluate your existing infrastructure and recommend solutions for future technology initiatives. After our analysis, we present a Technology Assessment Report (TAR) that includes both our findings and recommendations.
  2. Application Interdependency Assessment (AIA): Our engineers develop detailed “Profiles” that accurately depict your IT footprint and application interdependencies. This information is crucial for future state designs and planning successful cloud migration strategies.
  3. Cloud Readiness Assessment (CRA): We assess your current environment and identify necessary changes before migrating to the cloud. Our subject matter experts review your environment and business objectives and help you confidently move to the cloud.

How Can We Align Our IT Asset Management with Business Objectives?

NetOps Consulting can provide experts who can collaborate with your stakeholders to create and maintain policies, standards, and processes that keep your IT asset management aligns with your business performance objectives.

By continuously monitoring your assets and correlating events, our business IT managed services in Akron proactively identify and resolve potential issues before they affect your operations. This approach ensures better control, compliance, and alignment with your overall business goals.

Optimize Every Work Day With Managed IT Services in Akron, OH

Multi-Year Discounts: Enjoy our managed IT services at a lower cost by opting for a multi-year service level agreement (SLA).

Incident Protection: Our  team can help you maintain your financial stability if a security incident occurs.

100% U.S.-Based: Work with a team of in-house IT support technicians from the NetOps Consulting team. No outsourcing external agents.

Cloud Migrations: Move to a cloud-based system strategically by leveraging our in-depth support and guidance.

Structured Onboarding: Trust our team to get to know your systems before we begin our engagement through our 1-3 onboarding process.

Request a Quote for Our Akron Managed IT Services Today!